Terms of Service

Plain-English Summary

These Terms govern your use of Just Domain at https://justdomain.ai. The most important things to know:

• We are a domain reseller, not an ICANN-accredited registrar. Your domain is registered through an upstream accredited registrar.
• Domain registrations, transfers, and renewals are final and non-refundable once completed. See our Refund Policy for the limited exceptions.
• You can leave whenever you want: you switch the transfer lock off and get your authorization (EPP) code from your own account. Timing rules are set by the ending, not by us.
• When you register a domain, automatic renewal is on at checkout unless you turn it off before you pay. The switch and its terms sit beside the Pay button. Paying with it on tells us to save your payment method and charge it for that domain about 30 days before it would expire, and to keep doing that each term until you turn it off. We email you before every such charge, and you can turn it off from your dashboard at any time before it. If you turn it off, no automatic renewal charge is made, we currently email you before the domain expires, and you renew it yourself from your dashboard. A domain you move to us by transfer arrives with automatic renewal off.
• You are responsible for keeping your contact information accurate and your account secure, and for renewing your domain before it expires.
• You agree to comply with all ICANN policies and registry rules, including the Uniform Domain-Name Dispute-Resolution Policy (UDRP).
• The Services are provided "as is", and our liability is capped at the amount you paid us in the 12 months before the claim.
• These Terms are governed by the laws of the State of Delaware, United States, and disputes are heard in the state and federal courts located in Wilmington, Delaware, on an individual basis only. Section 21 sets out the limited cases where other courts apply.
• Only these Terms, the Refund Policy and the Privacy Policy bind us. Descriptions of the Services anywhere else, including the Site, help pages, emails, support replies and AI assistants, are information and not promises (Section 26).

The full Terms below are the authoritative version.

1. 1.Acceptance of Terms
2. 2.Definitions
3. 3.Eligibility
4. 4.Account Registration and Security
5. 5.Our Role as a Domain Reseller
6. 6.Domain Registration, Transfer, and Renewal
7. 7.WHOIS Data and Customer Obligations
8. 8.ICANN, Registry, and Dispute Policies
9. 9.Renewal, Automatic Renewal, and Expiration
10. 10.Fees, Taxes, and Payment
11. 11.Refunds
12. 12.Acceptable Use
13. 13.Suspension and Termination
14. 14.Intellectual Property
15. 15.Third-Party Services
16. 16.Disclaimers
17. 17.Limitation of Liability
18. 18.Indemnification
19. 19.Modifications to the Services
20. 20.Modifications to These Terms
21. 21.Governing Law and Jurisdiction
22. 22.Force Majeure
23. 23.Notices
24. 24.Assignment
25. 25.Severability and Waiver
26. 26.Entire Agreement
27. 27.Consumer Rights
28. 28.Contact

1.Acceptance of Terms

These Terms of Service ("Terms") form a binding agreement between you ("you," "your," or "Customer") and Just Done LLC, a Delaware limited liability company operating as Just Domain ("Just," "we," "us," or "our").

By creating an account, placing an order, or using any part of the Services, you confirm that you have read, understood, and agree to these Terms, our Privacy Policy, and our Refund Policy (together, the "Agreement"). If you do not agree, you must not use the Services.

If you are entering into the Agreement on behalf of an organization, you represent that you have the authority to bind that organization and that "you" includes the organization.

2.Definitions

• "Services": the domain name registration, transfer, renewal, management, DNS, and related services made available through https://justdomain.ai.
• "Site": the website at https://justdomain.ai and any subdomains we operate.
• "Account": your registered user account on the Site.
• "Domain": a domain name registered, transferred, or otherwise managed through the Services.
• "Accredited Registrar": a registrar accredited by ICANN or the relevant TLD operator that performs the underlying registration services for a Domain.
• "Registry": the operator of a top-level domain (TLD) that maintains the authoritative database for that TLD.
• "ICANN": the Internet Corporation for Assigned Names and Numbers.
• "WHOIS Data": the contact information provided in connection with a Domain registration, as required by ICANN, the Accredited Registrar, and the Registry.

3.Eligibility

You may use the Services only if:

• you are at least 18 years old and able to enter into a binding contract under the law applicable to you;
• you are not barred from using the Services under any applicable law (including economic sanctions);
• you provide accurate, current, and complete information; and
• you comply with the Agreement and all applicable laws.

We may refuse to provide the Services or close any Account at our discretion, subject to applicable consumer-protection law.

4.Account Registration and Security

To use most of the Services you must create an Account. You agree to:

• provide accurate, complete, and current information and keep it updated;
• maintain the confidentiality of your credentials;
• enable available security measures, including multi-factor authentication;
• use a unique strong password and not share it;
• notify us promptly at support@just-done.ai of any unauthorized use or security incident.

You are responsible for all activity under your Account, whether or not authorized. We are not liable for any loss arising from your failure to keep your credentials secure.

5.Our Role as a Domain Reseller

5.1 Reseller Status: No ICANN Accreditation

Just is a domain reseller. We are not an ICANN-accredited registrar and we do not present ourselves as one. When you order a Domain registration, transfer, renewal, or related service, we forward the order (and the underlying fees) to an ICANN-accredited Registrar partner we have selected, which performs the underlying registration with the relevant Registry. We may change Registrar partners from time to time without notice.

5.2 Agency and Limited Power of Attorney

You appoint us, and we act, solely as your limited agent and intermediary for the purpose of submitting and managing requests to the Accredited Registrar, the Registry, and ICANN on your behalf. You authorize us to (i) submit and process registration, transfer, renewal, modification, deletion, and contact-update requests on your behalf; (ii) transmit your WHOIS Data and other registration information to the Accredited Registrar, Registry, escrow providers, ICANN, and other parties as required by their policies or applicable law; and (iii) take such ancillary actions as are reasonably necessary to perform the Services.

5.3 Underlying Registration Agreement

You acknowledge and agree that:

• the underlying domain registration agreement governing your Domain is between you and the Accredited Registrar, and your Domain is subject to that registrar's registration agreement and the registry's policies, in addition to these Terms;
• the Accredited Registrar and the Registry are independent of us and operate under their own agreements, policies, fees, and timelines;
• the identity of the Accredited Registrar handling your Domain may change from time to time without notice to you, and you authorize us to transfer your Domain and WHOIS Data to a different Accredited Registrar where we determine, in our sole discretion, that doing so is reasonably necessary to continue providing the Services;
• upon request, we will identify to you the Accredited Registrar currently handling your Domain;
• we have no control over, and no liability for, any act or omission of the Accredited Registrar, the Registry, ICANN, escrow agents, or any other third party in the registration chain;
• your sole recourse for any matter arising from the actions or inaction of the Accredited Registrar, the Registry, or ICANN is against that party directly, and not against us;
• you are independently bound by the agreements and policies of the Accredited Registrar, the Registry, and ICANN that apply to your Domain, as those agreements and policies may be amended from time to time by those parties, and we are not responsible for changes made by them.

5.4 Registrants' Benefits and Responsibilities

ICANN publishes a "Registrants' Benefits and Responsibilities Specification" describing your rights and obligations as a registrant of a generic top-level domain. You acknowledge that you have read, or have had the opportunity to read, those Benefits and Responsibilities, available at: icann.org/resources/pages/benefits-2013-09-16-en.

5.5 NIS 2 and Other Sectoral Compliance

Where the EU Network and Information Security Directive (Directive (EU) 2022/2555, "NIS 2") or any equivalent law applies to you or to a Domain you register through us, you are responsible for your own compliance, including any obligation to provide accurate registration data and to cooperate with competent authorities. We may collect, verify, and disclose registration data as required by NIS 2 and similar laws.

5.6 Scope of the Services Today

The Services we currently make available are: domain availability search; domain registration for the term you select and pay for at checkout; inbound domain transfer, as a paid Service, of a Domain you already hold at another registrar; DNS record and nameserver management; registrant contact updates; self-service renewal of a Domain; an optional automatic-renewal setting you control; the transfer lock on a Domain, which you can switch off and on yourself; self-service issuance of the authorization (EPP) code for a Domain in your Account; and service email about a Domain in your account, including notice before an automatic-renewal charge and notice whenever the transfer lock on a Domain is changed or an authorization code for it is issued, or an attempt from your Account to switch the transfer lock off, or to obtain an authorization code, is refused.

Automatic renewal.Automatic renewal applies only to a Domain for which it is on. It is on at checkout for a new registration unless you turn it off before you pay, and it is off for a Domain you move to us by inbound transfer; you can turn it off or on for any Domain from your dashboard. Where it is on, you authorise us to charge the payment method you have saved for the renewal of that Domain, which we currently charge approximately 30 days before the registrar's renewal date for that Domain. Before that charge we send you notice stating the renewal term, the amount, the frequency of renewal and the date by which you may turn automatic renewal off. Renewal prices are not fixed: they are set by the registry and may change at any time. You may turn automatic renewal off at any time before the charge, from your dashboard, without contacting us. Where automatic renewal is off, no automatic renewal charge is made for that Domain. Section 9 governs automatic renewal in full.

Transfers.Switching the transfer lock on a Domain off or on, and obtaining that Domain's authorization (EPP) code, are self-service and currently free of charge: you do these from your Account, without contacting us. An inbound transfer, meaning moving a Domain you already hold at another registrar so that it is managed through us, is a paid Service that you start yourself from the Site. Section 6.5 sets out how each works, whose rules govern the timing, and what happens if an inbound transfer you have paid for does not complete.

The following is not currently available and is not part of the Services: self-service account closure.

Where you want something that is not available, contact us at support@just-done.ai and we may, at our sole discretion, attempt to carry it out manually. We are not obliged to act on any such request, to respond within any time, or to complete it.

This Section describes the Services as at the "Last Updated" date at the top of these Terms. Nothing in these Terms obliges us to build, launch, or continue any function that is not listed as available above.

6.Domain Registration, Transfer, and Renewal

6.1 Order Submission

When you submit an order, you authorize us to attempt the registration, transfer, or renewal of the requested Domain on your behalf and to charge the applicable fees.

6.2 No Guarantee of Availability or Search Results

A Domain is not registered to you until the relevant Registry confirms the registration. The availability shown on the Site at the moment of search is indicative only and is not a reservation; another customer or registrar may register the Domain before your order completes, the Registry may reject the order for any reason, certain TLDs may impose additional eligibility checks (residency, trademark, profession, age, sunrise rules), and pricing or fees may change between the search and the registration. We make no warranty as to the accuracy or completeness of any search results, suggestion, availability indicator, premium-pricing display, or third-party data shown on the Site, and you assume all risk of relying on such information. If a registration is rejected by the Registry, the Refund Policy governs any refund of the affected fees.

6.3 No Trademark, Eligibility, or Legality Check

We do not conduct trademark searches, eligibility checks, naming-rule reviews, or legality assessments before processing your order. You are solely responsible for ensuring that your selection, registration, and use of any Domain does not infringe any third-party right, does not violate any law or registry policy, and meets all eligibility requirements for the relevant TLD. Display of a Domain as available, or our processing of an order, is not a representation that you are entitled to register or use it.

6.4 Sanctions Screening

We currently run two sanctions checks on new registrations and transfers into Just Domain, before any payment is taken. We may change, add, or stop any check at any time and without notice.

• A country check. We do not sell domains where the registrant country is a comprehensively embargoed jurisdiction (currently Cuba, Iran, and North Korea, under 31 CFR parts 515, 560, and 510 respectively). Such an order is refused and nothing is charged. The set of jurisdictions may change as those programs change.
• A name check. The registrant name, and the organization name where you give one, are checked against the U.S. Treasury Office of Foreign Assets Control (OFAC) Specially Designated Nationals list. A match may place the order on hold rather than declining it, because a name match is a match on a name and not an identification. No payment is taken for an order while it is on hold.

What we may do with an order. Whether or not a check matches, we may, at our sole discretion, hold an order, ask you for further information or documents, refuse it, or cancel it, including after it has been placed, where we believe that completing it could expose us or our partners to legal, sanctions, or regulatory risk. We are not obliged to review a held order within any period, to tell you the outcome by any date, or to give a reason for a decision, and we are not liable for any loss caused by a hold, a refusal, or a cancellation. Where we cancel an order for which you have already paid, the Refund Policy governs any refund, except where the law prevents us from making one.

What this screening is not. It is a limited automated check, not a sanctions-compliance program, and you should not rely on it as one. It matches names exactly or by the same set of words, so it does not catch alternate spellings, transliterations, or aliases; it does not evaluate whether a business is owned or controlled by a designated person; it does not screen the cardholder name entered at payment; it does not re-screen the renewal of a Domain you already hold; the name check may not run if our copy of the list is temporarily unavailable; and a country code cannot identify embargoed regions that are smaller than a country. Passing these checks is not a determination that a sale to you is lawful. You remain solely responsible for complying with all sanctions, export-control, and trade laws that apply to you.

6.5 Domain Transfers

Moving a Domain away from us. You can move a Domain you registered through us to another registrar, and you do not need to contact us to do it. From your Account you can switch the transfer lock off and obtain the Domain's authorization (EPP) code yourself. We do not currently charge a fee for this. A transfer away is subject to ICANN's Transfer Policy and the rules of the ending, and we may decline or delay it on any ground those rules permit, where required by the Registry, the Accredited Registrar, ICANN, or applicable law, where the Domain is subject to a dispute, court order, or other legal hold, where payment for the Domain is disputed or reversed, or where we believe the request has not been authorised by the registrant.

When the transfer lock on a Domain is changed, or an authorization code for it is issued, we currently send notice to your Account email address and to the registrant address, and you cannot switch that notice off. We also currently send notice to both of those addresses when an attempt from your Account to switch the transfer lock off, or to obtain an authorization code, is refused, at most one such notice a day for each Domain to each address, and you cannot switch that notice off either. Email can be delayed or fail to arrive, and the notice is a courtesy and not a security guarantee: you remain responsible for the security of your Account. We may require you to confirm the Domain name and to re-authenticate before we issue an authorization code. An authorization code is a credential: treat it as you would a password, and give it only to the registrar you are moving to.

Timing rules belong to the ending, not to us. On gTLDs, ICANN's Transfer Policy lets the current registrar refuse a transfer requested within 60 days of registration, within 60 days of a previous transfer, or within 60 days of a change to the registrant name, organization or email address. Endings that ICANN's Transfer Policy does not govern, including .ai and .uk, set their own rules through their Registry. Those rules are applied by the Accredited Registrar and the Registry, which are the parties of record for your Domain (see Sections 5.1 and 5.3), and not by us. Switching the transfer lock off is not blocked by those windows; what they affect is whether the move itself can proceed yet.

Moving a Domain to us.An inbound transfer is a paid Service. It requires a valid authorization (EPP) code from your current registrar and the Domain to be unlocked, it may require additional verification, and it is subject to the Registry rules for that ending and, on gTLDs, to ICANN's Transfer Policy. By submitting an inbound transfer you confirm that you are the registrant of the Domain, or that the registrant has authorised you to move it to us. We keep a record of that confirmation as evidence of the registrant's permission, as described in the Privacy Policy. Before you pay, the checkout shows the registration term the transfer adds and the total price, and, where it can be worked out from the registry record, the expiry date we expect the Domain to carry once the transfer completes. That date is an estimate, not a commitment. The total shown at checkout is the amount we charge. We may decline an inbound transfer, and we do not currently accept inbound transfers of premium Domains or of Domains on an ending whose Registry or Accredited Registrar does not allow a transfer to us.

The length of the term an inbound transfer adds is set by the Registry for that ending, not by us, and it is paid for at the same time as the transfer. For most endings it is one year. Some endings are sold only in longer terms: .ai, for example, is sold by its Registry in two-year terms with no one-year option, so a .ai transfer adds two years to the registration and is charged for two years. A Domain you move to us by inbound transfer arrives with automatic renewal off; see Section 9.1.

If an inbound transfer you have paid for does not complete, we refund the full amount you paid for it. This refund is a term of the Agreement and not a goodwill payment, and it applies whatever the reason the transfer did not complete. It becomes due once the Accredited Registrar confirms that the transfer has reached a final failed state. A transfer that is still running has not failed, so no refund is due yet. Section 4.2 of the Refund Policy sets out how this refund is paid.

We do not control how quickly a transfer completes. It depends on your current registrar, on the Registry, and, on gTLDs, on the periods set by ICANN's Transfer Policy, and we do not commit to a completion time. Once an inbound transfer has been submitted it may not be possible to cancel it; where that is the case, the Domain either completes its move or the transfer reaches a final failed state and the refund above applies. If anything about a transfer needs a human, email us at support@just-done.ai.

If a Domain cannot move yet. Where the registry record shows a date before which a Domain cannot move, you can ask us to note the Domain against an email address you give us. Once that date has passed, if our check then finds nothing else in the way, we currently send one email to that address saying the Domain can now be moved, with a link to stop it. If something is still in the way, we may send nothing. Email can be delayed or fail to arrive, so do not rely on it as your only reminder. Noting a Domain is not an order: nothing is charged and nothing is reserved, and the price is the one shown when you start the transfer.

6.6 Domain Modifications

You may submit DNS changes, contact updates, name-server updates, and similar requests through your Account. Some changes are subject to verification, lock periods, or fees imposed by the Registry.

6.7 Confirming the Registrant Email Address

ICANN requires the accredited registrar that sponsors your Domain to confirm the registrant (owner) email address. Our current registrar partner is Openprovider (Hosting Concepts B.V., Netherlands). After your payment is confirmed, the registrar sends a confirmation email to that address, unless it has already confirmed it. The email may carry the Just Domain name and come from a Just Domain address, but the registrar remains responsible for the confirmation and receives your response. We cannot confirm an address on your behalf.

You confirm by opening the link in that email. If the address is not confirmed within the registrar's deadline (currently 14 days from the registrar's first request; a new link sent later may not extend it), the registrar will suspend each Domain that uses that address as its registrant email until the address is confirmed. On our site and in our emails we call this "paused". The registrar may suspend a Domain by replacing its nameservers or by placing a registry hold (clientHold, which may be combined with clientTransferProhibited). While a Domain is suspended, any website, email, or other service using it stops working, and while a registry hold is in place it cannot be transferred out. The Domain stays registered to you, and its expiration date and renewal terms do not change.

Before the deadline, the registrar may send you a new link as a reminder at our request. Each new link replaces the earlier one, so use the most recent email. Reminders are a courtesy; the obligation to confirm is yours, and Section 5.3 applies to any suspension by the registrar.

Confirmation is not always a one-time event. The registrar may ask again if the registrant email address changes, if email to it cannot be delivered, or where a registry requires periodic confirmation (for some endings, including .us, currently once a year). Some endings, including .co.il and .org.il, use the registry's own confirmation process and timing instead of the one described here. The registrar and the registries set these schedules and may change them.

How it works, step by step: https://justdomain.ai/docs/confirm-your-email

7.WHOIS Data and Customer Obligations

You represent and warrant that the WHOIS Data you provide is accurate, current, and complete, and you agree to update it within seven (7) days of any change. Providing inaccurate WHOIS Data, or failing to respond to a verification request, is grounds for suspension or cancellation of the Domain by the Accredited Registrar or Registry, in accordance with ICANN policies. How the registrant email address is confirmed, and what happens to a Domain if it is not, is described in Section 6.7.

You acknowledge that some or all of the WHOIS Data may be:

• published in public WHOIS / RDAP directories;
• transmitted to ICANN, escrow providers, the Registry, and other parties as required by ICANN policies;
• retained for periods required by ICANN, the Registry, or applicable law, including after the Domain expires or is transferred away.

Where the TLD and the Accredited Registrar support it, WHOIS privacy/proxy is currently enabled by default at no additional charge: your registrant contact details are replaced by a privacy proxy in the public WHOIS / RDAP record. We may change or withdraw this at any time, and we do not guarantee that any particular detail will be masked or that a registry, registrar, or authority will not disclose it. A minority of TLDs do not permit WHOIS privacy under the applicable registry policy (for example, .ai, .us, .eu, and .dev); for those, your details are handled according to the registry's own public-WHOIS rules and we make no privacy-masking claim. In all cases, your accurate registrant data is still collected and held by us, the accredited registrar, and the registry as ICANN requires; WHOIS privacy governs only what is displayed in the public WHOIS / RDAP record, not what we are required to collect and retain.

If you license the Domain to someone else. You may let a third party use a Domain registered through you, but doing so does not move the registration: you remain the registrant of record, and you remain responsible for providing your own full contact details and for providing and keeping current the technical and administrative contact details needed to resolve problems with the Domain promptly. If you license a Domain this way, you accept liability for harm caused by the wrongful use of the Domain, unless, within seven (7) days of a party providing you with reasonable evidence of actionable harm, you disclose to that party the identity of your licensee and the current contact information the licensee gave you.

Personal data about other people. Where you give us personal data about someone other than yourself, for example an administrative, technical, or billing contact, you represent that you have given that individual notice equivalent to the notice we give you about how registration data is used (the purposes it is collected for, who receives it, which fields are required, and how they can access and correct it), and that you have obtained that individual's consent to that use of their data. Our own notice is set out in this Section and in the Privacy Policy.

You also represent that the registration and use of the Domain does not infringe the rights of any third party (including trademark rights), does not violate any law, and is not made for any unlawful purpose.

8.ICANN, Registry, and Dispute Policies

8.1 Binding Policies

By registering, transferring, or renewing a Domain, you agree to be bound by, and comply with, all applicable policies, as they may be amended from time to time by ICANN, the Accredited Registrar, or the Registry, including without limitation:

• the ICANN Registrar Accreditation Agreement and consensus policies, including the Registrants' Benefits and Responsibilities Specification (icann.org/resources/pages/benefits-2013-09-16-en);
• the Uniform Domain-Name Dispute-Resolution Policy (UDRP) and the Uniform Rapid Suspension System (URS), where applicable;
• the Transfer Policy and the Expired Registration Recovery Policy;
• the Registrar Information Specification ("WHOIS") and Temporary Specification or successor policies governing registration data;
• any policies adopted by the relevant Registry, including TLD-specific eligibility, naming, sunrise, and use policies. These differ by ending, and we do not restate them all here. The Registry for a gTLD, and its registry agreement and the policies adopted under it, can be found in ICANN's registry agreements list (icann.org/en/registry-agreements); for endings that ICANN does not contract for, including .ai and .co, the Registry publishes its own policies. If you cannot locate the policy for the ending you are buying, email support@just-done.ai and we may be able to point you to it. Section 8.4 sets out the restrictions we know apply to specific endings we sell;
• the Accredited Registrar's own auto-renewal and domain-deletion policy, which applies to the underlying registration, which we will provide on request and which may be replaced or amended at any time;

8.2 Dispute Resolution

You agree to submit to the dispute-resolution procedures set out in those policies. We are not a party to any UDRP, URS, or similar proceeding involving your Domain, and we will follow any decision rendered under those procedures or any order issued by a court or other competent authority without further notice or liability to you.

8.3 Acknowledgment

You confirm that you have read, or had the opportunity to read, the ICANN Registrants' Benefits and Responsibilities and the policies referenced above before entering into this Agreement, and that you accept them.

8.4 Ending-Specific Restrictions

Some endings carry a registry restriction on who may register a Domain or on what it may be used for. Where one applies to an ending you buy from us, it is passed through to you and forms part of the Agreement. The restrictions below are the ones we are aware of today; they are not a complete statement of every registry rule, and the Registry's own current policy governs if it differs from this summary.

.biz is restricted to bona fide business or commercial use. By registering, renewing, or holding a .biz Domain you represent that it is or will be used primarily for a bona fide business or commercial purpose, which the Registry defines as use, or a bona fide intent to use, the Domain to exchange goods, services, or property of any kind, in the ordinary course of trade or business, or to facilitate such an exchange. Registering a .biz Domain solely to sell, trade, or lease it for compensation, or to make an unsolicited offer to do so, is not a bona fide business or commercial use. Nor is using it exclusively for personal, noncommercial purposes, or exclusively to express noncommercial ideas.

This restriction is enforced through the Restrictions Dispute Resolution Policy (RDRP) (icann.org/resources/pages/rdrp-2012-02-25-en), which applies to your .biz Domain in addition to the UDRP. A third party may bring a proceeding asserting that your Domain is not being, and will not be, used primarily for a bona fide business or commercial purpose, and the complainant carries the burden of proving it. A complaint based only on the fact that you have not yet used the Domain is not valid. If a panel decides against you, your .biz Domain may be cancelled or transferred, and Section 8.2 applies: we are not a party to that proceeding and we will give effect to the decision. No refund is due on a Domain lost this way.

9.Renewal, Automatic Renewal, and Expiration

9.1 Automatic Renewal

A Domain registered through us is registered for the term you selected and paid for at checkout. When you register a Domain, automatic renewal is on at checkout unless you turn it off before you pay. The switch sits beside the Pay button together with the terms of the renewal: the amount, the length of each renewal term, when the first charge falls and how to turn it off. The order summary states that the Domain will renew automatically, and the sentence beside the Pay button names the automatic renewal, its amount and how often it repeats. By completing payment with the switch on you agree to those terms for that Domain. Your agreement to these Terms alone does not turn automatic renewal on for any Domain, and we do not turn it on for a Domain without your consent. A Domain you move to us by inbound transfer arrives with automatic renewal off: the transfer checkout does not currently offer it. You can turn it on for that Domain afterwards from your dashboard, where its terms are shown before you do. We may turn it off for a Domain, for example where we cannot charge the payment method you saved. Where automatic renewal is off for a Domain, no automatic renewal charge is made for that Domain; any renewal needs a new order and a new payment.

Where automatic renewal is on for a Domain, you authorise us to store the payment method you used and to charge it for the renewal of that Domain. A stored payment method is used for the automatic renewal charges you have authorised and for any other charge you separately authorise. Your card details are held by our payment processor and are not stored on our systems; see the Privacy Policy. Some payment methods cannot be charged later. Where the method you used cannot be, we may record automatic renewal as off for that Domain, and renewing it is then your responsibility under Section 9.2.

Where automatic renewal is on, we charge the stored payment method, currently approximately 30 days before the Accredited Registrar's renewal date for that Domain, and again for each following term until automatic renewal is off. The notice described in Section 9.3 states the date and the amount. Renewal prices are not fixed and are not guaranteed. They are set by the Registry, the Accredited Registrar, and us, and may change at any time, including between two renewals of the same Domain. The amount charged is the amount stated in the most recent notice we sent you about that charge.

You may turn automatic renewal off at any time before the charge, from your dashboard, without contacting us. Once it is off, no further automatic renewal charge is made for that Domain. The Domain then runs to the end of the term you have already paid for, and, unless you renew it yourself under Section 9.2, expires as described in Section 9.4.

9.2 Renewing a Domain Yourself

You can renew a Domain yourself, from your dashboard, at any time before it expires. Self-service renewal is available whether or not automatic renewal is on for that Domain, and it does not require you to contact us. The price shown when you renew is the price we charge, at the rate then charged by the Registry and the Accredited Registrar plus our fee, and it may differ from what you paid before. A renewal is not complete until the Registry confirms it; if a renewal you paid for does not complete, the Refund Policy governs any refund.

Where automatic renewal is off for a Domain, renewing it before it expires is your responsibility. We send the service email described in Section 9.3, but email can be delayed, filtered, or fail to arrive, and you should not rely on a message from us as your only record of an expiration date. Your dashboard shows the expiration date we have read from the Accredited Registrar, and it is the authoritative record for your Domain, including whether an automatic renewal charge is scheduled for it and on what date.

9.3 Notices We Send About Renewal and Expiration

Where automatic renewal is on for a Domain, we will send you notice before the renewal charge. We send it to the email address on your Account not less than 15 days and not more than 45 days before the charge, and it states that the Domain renews automatically unless you turn automatic renewal off, the length of the renewal term, the amount we will charge, how often the charge repeats, the date by which you may turn automatic renewal off, a link to where you do that, and how to contact us. You cannot switch this notice off. If you turn automatic renewal on for a Domain less than 15 days before its charge would fall due, it may not be charged automatically in that cycle, and renewing it in that cycle is then your responsibility under Section 9.2.

We do not guarantee that a renewal will cost what you paid before. Where a renewal price has changed, we may, at our sole discretion, charge the new amount stated in the notice, send you a further notice with a changed amount before charging it, or not charge automatically and ask you to renew the Domain yourself. Where we do not charge automatically, the Domain expires as described in Section 9.4 unless you renew it yourself.

We may also send service email about a Domain in your Account. Today that includes confirmation of an order, confirmation that a registration completed, notice that a registration failed, notice before a Domain expires and notice that it has expired, a receipt after a renewal, notice if a renewal charge fails or your bank asks you to approve it, notice if we hold no payment method we are able to charge for a Domain you have set to renew automatically, and notice whenever automatic renewal is turned on or off for a Domain. Service email about a Domain you own is not marketing, and there is no general opt-out from it: a customer who silenced it could lose a Domain they were paying for. Renewal offers and other promotional email are separate, are controlled by their own preference, and every such message carries a link to switch them off. Except for the notice in the first paragraph of this Section, we may add, remove, or change the timing of any message described here.

9.4 What Happens at Expiration

If a Domain is not renewed before its expiration date, it will normally stop resolving at or shortly after expiration, and any website, email, or other service that depends on that Domain will stop working. The Domain then enters the grace and redemption periods established by the Registry. During those periods it may be possible to renew or restore the Domain, subject to additional fees set by the Registry and the Accredited Registrar; a restoration during the redemption period typically costs substantially more than a renewal. After those periods the Domain is released by the Registry and may be registered by any other party. The length of each period is set by the Registry for the relevant TLD and is outside our control.

We are not liable for the loss of a Domain due to non-renewal, for any interruption of a website, email, or other service that depends on an expired Domain, or for any consequence of such loss or interruption. This applies to the maximum extent permitted by law, including where an automatic renewal charge was not made or did not succeed for any reason. It does not affect the Refund Policy.

10.Fees, Taxes, and Payment

10.1 Pricing

Prices are displayed on the Site at the time of order. Prices include (or exclude, as indicated) applicable taxes. We may change any price at any time, including the renewal price of a Domain you already hold. A price change does not change the amount of an order you have already paid for. Each renewal is charged at the price in effect for that renewal, as described in Section 9, and no price you paid for one term fixes the price of any later term.

10.2 Payment

You authorize us, our payment processors, and any successor providers to charge the payment method you provide at checkout for the fees applicable to that order. A payment method is stored for future use only as described in Section 9.1. Automatic renewal, the charge it produces, and how to turn it off are described in Section 9.1, and the notice we send before every such charge is described in Section 9.3. Any other recurring or automatic charge requires your separate consent to it. Your card details are held by our payment processor and are not stored on our systems. If a charge is declined or reversed, we may suspend the affected Services until payment is received.

10.3 Currency, Bank Fees, and Exchange Rates

Charges are in the currency stated at checkout. Your bank or card issuer may apply foreign-transaction or currency-conversion fees, which are your responsibility.

10.4 Taxes

You are responsible for any taxes applicable to your purchase that are not collected by us, including, where applicable, VAT, sales tax, withholding tax, and similar charges. Where we are required by law to collect taxes, we will add them to your invoice.

10.5 Late Payment

Past-due amounts may bear interest at the maximum rate permitted by law and we may suspend or terminate Services until balances are paid.

11.Refunds

Refunds are governed by our Refund Policy. In summary, Domain registrations, transfers, and renewals are final and non-refundable once completed, with limited exceptions (such as failed registrations, inbound transfers that do not complete, billing errors, and statutory consumer rights). The Refund Policy is incorporated into these Terms by reference.

12.Acceptable Use

You agree not to, and not to permit any third party to:

• use the Services in violation of any applicable law, regulation, ICANN policy, or Registry policy;
• register or use a Domain that infringes the intellectual-property rights of any third party, including trademark rights, or that is registered for the purpose of selling, renting, or transferring it to a trademark owner ("cybersquatting");
• use the Services to send unsolicited bulk or commercial messages ("spam"), distribute malware, conduct phishing, host child sexual abuse material, or engage in fraud or other deceptive practices;
• use the Services to attack, scan, probe, or interfere with any network or system, including the Site, or to circumvent security or rate limits;
• impersonate another person or misrepresent your affiliation with any person or entity;
• resell, sublicense, or otherwise make the Services available to third parties on a commercial basis without our prior written consent;
• reverse engineer, decompile, or attempt to derive the source code of any part of the Services, except to the extent permitted by law;
• use automated means to access the Services in a manner that disrupts or degrades them;
• use the Services to register Domains in bulk for speculative or abusive purposes; or
• otherwise abuse the Services or harm us, other users, or third parties.

We may investigate and take appropriate action (including suspending or terminating Services and Accounts) in response to suspected violations.

13.Suspension and Termination

13.1 By You

You may stop using the Services at any time and may close your Account by contacting support@just-done.ai. Closing your Account does not entitle you to a refund except as described in the Refund Policy and does not relieve you of obligations arising before termination.

13.2 By Us

We may suspend or terminate your access to all or part of the Services, with or without notice, if:

• you breach the Agreement or violate any applicable law or ICANN/Registry policy;
• we detect fraud, abuse, or a security risk;
• a payment is reversed, charged back, or unpaid;
• we are required to do so by ICANN, a Registry, the Accredited Registrar, a court order, or applicable law;
• continuing to provide the Services would expose us to legal or regulatory risk.

13.3 Effect of Termination

On termination, your right to use the Services ends. Surviving Sections include those that by their nature should survive (including Sections 7, 8, 10, 13, 14, 16, 17, 18, 21, and 25).

13.4 No Refunds for Termination Due to Breach

If we terminate Services because of your breach, fraud, abuse, or non-payment, you are not entitled to a refund of fees already paid.

14.Intellectual Property

14.1 Our IP

The Site, the Services, our trademarks (including "Just" and "Just Domain"), our software, content, and design are owned by us or our licensors and are protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your own internal use, in accordance with the Agreement.

14.2 Your IP

You retain all rights in the content you submit through the Services. You grant us a worldwide, royalty-free, non-exclusive license to host, store, transmit, and display your content solely as needed to provide the Services and to comply with legal obligations.

14.3 Feedback

Any feedback or suggestions you provide may be used by us without restriction or compensation to you.

15.Third-Party Services

The Services may integrate with, link to, or rely on services provided by third parties, including the Accredited Registrar, the Registry, payment processors, hosting and security providers, analytics providers, and email providers. Your use of those services may be subject to additional terms imposed by the relevant third party. We are not responsible for the acts, omissions, content, or terms of any third party.

16.Disclaimers

Except as expressly provided in the Agreement and to the maximum extent permitted by applicable law, the Services, the Site, and any data, output, or result made available through them are provided "as is," "as available," and "with all faults", without warranties or conditions of any kind, express or implied, including implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, title, non-infringement, quiet enjoyment, and any warranty arising out of course of dealing or usage of trade.

Without limiting the foregoing, we do not warrant, represent, or guarantee that:

• the Services or the Site will be uninterrupted, secure, timely, or error-free, or that defects will be corrected;
• any Domain you request will be available, registrable, registered, maintained, transferred, renewed, or restored;
• the result of any availability search, suggestion engine, premium-pricing display, WHOIS lookup, or third-party data shown on the Site is accurate, complete, current, or free of error;
• a Domain you register is free of third-party rights (including trademark, trade name, personality, or copyright rights), is permitted under the law applicable to you or to the registrant, satisfies any TLD-specific eligibility rule, or will be free of dispute or challenge;
• a Domain registered through us will be retained by you indefinitely; the Domain may be suspended, transferred, deleted, or revoked by the Accredited Registrar, the Registry, ICANN, or a court or arbitral panel under the UDRP, URS, or similar procedure, by an order of any competent authority, or under registry policy, without any liability of ours;
• any DNS, email, hosting, security, or other service provided by us, the Accredited Registrar, the Registry, or a third party will resolve, deliver, perform, or be free of outage, latency, blocklisting, or filtering;
• the Services or the Site will meet your requirements or operate in any combination with your hardware, software, network, or third-party service;
• any data transmitted through or stored by the Services will be free of loss, corruption, interception, or unauthorized access.

You assume all risk for the selection, registration, configuration, content, security, monitoring, and use of any Domain, DNS record, or related service. You are solely responsible for ensuring that your registration and use of any Domain complies with all laws, ICANN policies, registry policies, and third-party rights, and for backing up any data you transmit to or store on our systems.

We are not responsible for the acts, omissions, outages, suspensions, deletions, policy changes, fee changes, audit decisions, sanctions actions, or any other conduct of any Accredited Registrar, Registry, ICANN, escrow agent, payment processor, hosting provider, security vendor, dispute-resolution provider, or other third party, even if such party is referenced or recommended on the Site.

17.Limitation of Liability

To the maximum extent permitted by applicable law:

(a) In no event will we or our affiliates, officers, employees, or agents be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, goodwill, business, use, data, or for the value of, or loss of, any Domain or any business built on a Domain, arising out of or related to the Agreement or the Services, even if we have been advised of the possibility of such damages or if such damages were foreseeable;

(b) Our total aggregate liability arising out of or related to the Agreement or the Services, from any cause of action and under any theory of liability (contract, tort including negligence, statute, or otherwise), will not exceed the greater of (i) the total fees you paid to us in the 12 months immediately preceding the event giving rise to the claim, or (ii) USD 100;

(c) In particular, and without limiting subsections (a) and (b), we will not be liable for any damages or losses arising out of or related to:

• the acts, omissions, outages, suspensions, deletions, policy changes, fee changes, or other conduct of any Accredited Registrar, Registry, ICANN, escrow provider, payment processor, hosting provider, security vendor, certificate authority, or other third party;
• the outcome of any UDRP, URS, court, arbitral, regulatory, or law-enforcement proceeding concerning your Domain, including the suspension, transfer, or deletion of the Domain pursuant to such proceeding;
• the loss of a Domain due to non-renewal, registry expiration, redemption-period expiration, or your failure to maintain accurate WHOIS Data;
• a third party's infringement, abuse, or misuse routed through DNS records you control through us, or content hosted at a Domain you registered through us;
• our good-faith action in response to an abuse report, takedown notice, court order, regulatory request, or law-enforcement request;
• changes to ICANN policies, registry policies, or accredited-registrar policies that affect your Domain or the Services;
• any failure to send a renewal, expiration, or other notice that we are neither required to send by applicable law nor committed to sending under Section 9.3.

These limitations apply even if a limited remedy fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions our liability is limited to the maximum extent permitted by law.

Nothing in the Agreement excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that may not be excluded under the law applicable to you.

Time Bar. To the maximum extent permitted by applicable law, any claim, action, or proceeding arising out of or related to the Agreement or the Services must be commenced within one (1) year after the cause of action accrued; thereafter, such claim is permanently barred. This Section does not apply to consumers to the extent it would be unenforceable under mandatory consumer-protection law applicable to the consumer.

18.Indemnification

You will defend, indemnify, and hold harmless Just, our affiliates, and our and their officers, directors, employees, agents, contractors, and licensors (each, an "Indemnitee") from and against any and all third-party claims, demands, investigations, losses, liabilities, damages, fines, penalties, costs, and expenses (including reasonable attorneys' fees, court costs, expert fees, and any fees, costs, or awards in UDRP, URS, court, arbitral, regulatory, or similar proceedings) arising out of or related to:

• your use of, or inability to use, the Services or any Domain;
• your breach of the Agreement, any law, any ICANN policy, any Registry policy, or any policy of the Accredited Registrar;
• any claim that your Domain, content, DNS records, traffic, or use of the Services infringes or misappropriates any third-party right, including trademark, copyright, patent, trade-secret, personality, privacy, or publicity rights;
• any UDRP, URS, court, arbitral, regulatory, or law-enforcement proceeding concerning your Domain, including all costs, fees, and awards;
• any abuse, fraud, malware, phishing, spam, or other harmful conduct at, through, or attributed to your Domain or DNS records, including any damages claimed by victims;
• any claim by an end user, customer, employee, or counterparty of yours arising out of services you provide using a Domain registered through us;
• any inaccuracy in your WHOIS Data or your failure to update it;
• any tax, duty, or governmental charge for which you are responsible under the Agreement;
• our good-faith action taken in response to an abuse report, takedown notice, subpoena, court order, regulatory request, law-enforcement request, or perceived violation of the Acceptable Use Policy.

Indemnity in favour of the Registry Operator. Separately from the indemnity above, and as ICANN requires every registrar to pass through to its registrants, you will indemnify and hold harmless the Registry Operator for the relevant TLD, and its directors, officers, employees, and agents, from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable legal fees and expenses) arising out of or related to your Domain registration. This obligation is owed to the Registry Operator in addition to anything you owe us, it survives termination of the Agreement and the expiry, transfer, or deletion of the Domain, and the Registry Operator may enforce it directly.

We may, at our option and at your expense, assume the exclusive defense and control of any matter for which you are required to indemnify us. You agree to cooperate fully in our defense and not to settle any claim that imposes any obligation on, or admits any liability of, an Indemnitee without our prior written consent. This indemnity is in addition to, and does not limit, any other right or remedy available to us.

19.Modifications to the Services

We may modify, add, suspend, or discontinue any part of the Services at any time, with or without notice, and without liability to you, except where applicable law requires otherwise. We do not commit to maintaining any feature, price, partner, or level of service.

20.Modifications to These Terms

We may update these Terms from time to time, including to reflect changes to our Services, our service providers, our business practices, or applicable law. When we update the Terms, we will revise the "Last Updated" date at the top and post the updated Terms on the Site. The updated Terms take effect immediately upon posting unless a later effective date is stated.

For non-material changes (including clarifications, corrections, formatting and structural updates, the addition or replacement of service providers within an existing category, expanded explanations of existing practices, and updates required to comply with applicable law), we will not provide individual notice. The change becomes effective when posted, and you are responsible for periodically reviewing these Terms.

Where we make material changes that materially expand your obligations or materially reduce your rights, we will provide additional notice (for example, by email, an in-product notification, or a banner on the Site) where and to the extent required by applicable law, and with such advance notice as that law requires.

Your continued use of the Services after the effective date of any update constitutes your acceptance of the updated Terms, to the fullest extent permitted by applicable law. If you do not agree, you must stop using the Services.

21.Governing Law and Jurisdiction

The Agreement, and any dispute arising out of or relating to it or the Services, is governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles. The 1980 United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply.

The state and federal courts located in Wilmington, New Castle County, Delaware have exclusive jurisdiction over any dispute arising out of or relating to the Agreement or the Services, and you and we irrevocably submit to that jurisdiction. Notwithstanding the foregoing, we may bring an action for injunctive or equitable relief in any court of competent jurisdiction to protect our intellectual-property rights or confidential information.

Disputes about the use of a Domain. The exclusive jurisdiction above governs disputes between you and us. Separately, and because ICANN requires it of every registration, for the adjudication of disputes concerning or arising from the use of a Domain you submit, without prejudice to other potentially applicable jurisdictions, to the jurisdiction of the courts of (1) your domicile and (2) where the Accredited Registrar is located. That submission is for the benefit of third parties with a dispute about the Domain. It does not give any court other than those named above jurisdiction over a claim by you against us, and it is not a consent by us to be sued anywhere else.

Individual claims only. To the maximum extent permitted by applicable law, any claim against us must be brought in your individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding, and you and we each waive any right to a trial by jury in any proceeding arising out of or relating to the Agreement or the Services.

This Section does not deprive consumers of the protection of mandatory provisions of the law of the country in which they reside, including the right to bring proceedings before the courts of that country, but only to the extent those mandatory provisions require it.

22.Force Majeure

We are not liable for any failure or delay in performance, or for any non-performance, caused by circumstances beyond our reasonable control, including: acts of God; war, armed conflict, terrorism, sabotage, riot, civil unrest, or insurrection; epidemic, pandemic, or public-health emergency; government, regulatory, judicial, or sanctions action; labor disputes or strikes; internet, telecommunications, electricity, or DNS resolution failures; outages, suspensions, deletions, audits, sanctions, fee changes, technical changes, policy changes, registry-lock changes, contract terminations, or any other actions or omissions of ICANN, any Registry, any Accredited Registrar, any escrow agent, any payment processor, any hosting, security, analytics, email, AI, or other service provider, or any upstream telecommunications or infrastructure provider; cyber-attacks, including DDoS, ransomware, or supply-chain attacks; natural disasters; and any other event of similar nature. The time for performance will be extended for the duration of the event.

23.Notices

We may give you notice by email to the address on your Account, by posting on the Site, or through your Account dashboard. You may give us notice at support@just-done.ai. Notices are deemed received when sent (for email) or when posted (for the Site).

Messages about confirming your registrant email address, including new confirmation links and notices that a Domain has been paused or restored, are service messages. We or the registrar send them regardless of your marketing preferences, and they do not include an unsubscribe option.

24.Assignment

You may not assign or transfer the Agreement, by operation of law or otherwise, without our prior written consent. Any unauthorized assignment is void. We may assign the Agreement, in whole or in part, without your consent, including in connection with a merger, acquisition, financing, reorganization, or sale of assets.

25.Severability and Waiver

If any provision of the Agreement is held to be invalid or unenforceable, the remaining provisions remain in full force, and the invalid provision will be replaced by an enforceable provision that most closely reflects the parties' original intent. Our failure to enforce any provision is not a waiver of our right to enforce it later.

26.Entire Agreement

The Agreement (these Terms, the Privacy Policy, the Refund Policy, and any order forms or additional terms presented at the point of sale) constitutes the entire agreement between you and us with respect to the Services and supersedes all prior or contemporaneous communications and proposals on the subject. In the event of a conflict, the order of precedence is: (1) any written agreement signed by an authorised representative of Just Done LLC; (2) the Domain, the amount charged, the term, and the automatic-renewal setting for that order as shown at checkout (a renewal price shown at checkout is the price at that time and does not fix the price of any later renewal); (3) these Terms; (4) the Refund Policy; (5) the Privacy Policy.

Nothing outside the Agreement is a promise. Descriptions of the Services anywhere other than the documents listed above, including on the Site, in help and documentation pages, FAQs, marketing, emails, support replies, service messages, and anything said by an AI assistant, an MCP server, or an API response, are provided for information only. They describe the Services as they are at the time, may change without notice, and are not warranties, guarantees, commitments, or terms of the Agreement. Where any of them differs from these Terms, these Terms govern. No employee, contractor, or agent of ours may vary the Agreement except in a written agreement described in item (1) above.

27.Consumer Rights

If you are a consumer, nothing in the Agreement is intended to limit or exclude your statutory rights under the consumer-protection laws applicable to you, including:

• the Israeli Consumer Protection Law, 5741-1981, where you reside in Israel;
• the EU Consumer Rights Directive (2011/83/EU) and its national implementations, where you reside in the European Economic Area;
• analogous consumer-protection laws in other jurisdictions.

To the extent that any provision of the Agreement conflicts with a mandatory provision of consumer-protection law applicable to you, the mandatory provision will prevail to the minimum extent necessary.

28.Contact

For questions about these Terms or the Services:

For privacy questions, see our Privacy Policy and contact privacy@just-done.ai. For refund questions, see our Refund Policy.