Help

Plain answers.

No knowledge base maze. If you can't find your question, ask the chat — it knows everything below.

Buying
How long does it take to register a domain?+
Seconds. We register straight with the registry the moment you confirm.
Can I pay with anything other than card?+
Yes — card, Apple Pay, Google Pay, Link. Bank transfer for orders over $500.
Is there a minimum term?+
One year. You can cancel before renewal at any time, in one click.
What if I change my mind?+
See our refund policy for the full terms — when refunds apply, what the window is, and what's outside it.
Owning a domain
Where do I see what I own?+
Your dashboard. It's a chat — say "show my domains" or just open it. The full log of every change is there too.
How do I point my domain at my site?+
Tell us where you're hosting (Vercel, Netlify, Squarespace, anything) and we set the DNS. Or paste the records you were given.
What if I break the DNS?+
Every change has an undo button. You can roll back any record to the previous state, even months later.
Will I get spam at the WHOIS email?+
No — we hide your details for free. The public WHOIS shows our privacy proxy, not you.
Agents & AI
Is it safe to let an AI buy domains for me?+
Safer than letting one with your card. Agents use a separate key with a budget cap, a TLD allowlist, and an audit log of every action — all set by you, all revocable.
What happens if the agent buys the wrong thing?+
The audit log shows exactly what the agent bought and when, and you can revoke its key from the dashboard. See the refund policy for what's reversible.
Which agents are supported?+
Claude, ChatGPT, Cursor, plus anything that speaks MCP. There's also a CLI for terminals & CI.
Pricing & renewal
Why is .com $12 and .ai $70?+
Because the registry charges us $9 and $65 respectively. We add a flat fee. The price you see is the wholesale rate plus that fee — never a markup.
Will the price go up at renewal?+
Only if the wholesale rate goes up at the registry level. We pass through changes unchanged, with a heads-up before any renewal.
Do you do bulk discounts?+
Same price per domain whether you buy one or a hundred. Simpler this way.
Transfers
Can I move a domain in?+
Yes. Inbound transfers are free, and we add a year of registration that comes with the domain.
Can I move a domain out?+
Yes. Outbound is also free, no questions, no waiting on phone support. Click "transfer out", get the auth code, done.
Still stuck?
Open the chat. A human is in the loop after 9am ET.
Open the chat →