Switch off Domain Lock in Squarespace, request the transfer code it emails you, and start the move at justdomain.ai/transfer.
The check at justdomain.ai/transfer reads the nameservers on the public record and tells you which case you are in before you pay. A domain whose DNS is still with Squarespace is stopped there, before any payment.
In Squarespace: Domains → your domain → DNS → Domain Nameservers → Use Custom Nameservers
Squarespace's help says that once custom nameservers are on, the records in its own DNS settings stop applying, so add every record at the new provider first, including the email ones (MX, DKIM). It also asks you to turn DNSSEC off as part of the switch. What each record does: DNS records, explained.
If your website is on Squarespace too: Squarespace's help says custom nameservers disconnect the domain from your Squarespace site. We could not confirm from Squarespace's own help how a Squarespace-hosted site stays connected through that switch, so ask Squarespace support before you change the nameservers, or the site may be unreachable until it is connected again.
If your email is Google Workspace bought through Squarespace, its MX records are among the records to copy. Squarespace's help says you keep managing the Workspace subscription through Squarespace after the domain moves.
Move the DNS before you request the transfer code: Squarespace's help says DNS settings, nameservers and DNSSEC cannot be changed while a transfer is pending.
DNS changes can take time to take effect across the internet. After a nameserver change, some visitors can still reach the old DNS until caches elsewhere catch up, so leave the old records where they are until the new provider is answering for the domain.
Type the domain at justdomain.ai/transfer. The check reads the public registry record and lists what that record shows in the way: the transfer lock, a 60-day window, an expired domain, a premium name, or DNS that has to move first. It is free, needs no account and changes nothing.
In Squarespace: Domains → your domain → Domain Lock
Open your domains dashboard, choose the domain and scroll down to Domain Lock. Switch it off. If you added DNSSEC to the domain, Squarespace's help asks you to remove it before a transfer.
In Squarespace: Domains → your domain → Request transfer code
Choose Request transfer code, confirm with your password or two-factor code, then choose Ok. Squarespace emails the code from no-reply@squarespace.com, with a subject that starts “Auth code for”, to the contact email on the domain, and its help says to expect it within 24 hours. Request it once: Squarespace's help says that if you request more than one code, only the most recent one is valid.
Back at justdomain.ai/transfer, sign in, paste the code, confirm how your DNS carries across, and pay the full-term total shown on that page. The code goes into that page, never into a chat.
Which email arrives depends on which company is the registrar of record for your domain; the check shows it. Either an email with a link to confirm the transfer, which starts it straight away when you click it, or an email from customercare@squarespace.com with the subject “New domain transfer request”. That one is only for rejecting the move: leave it, and Squarespace accepts the transfer once its five-day window has passed.
Checked against Squarespace's help center on 7 October 2026. Menus change, so treat each path as the words to look for rather than an exact position. Just Domain is not affiliated with or endorsed by Squarespace.
On .com, .net, .org and the other generic endings, ICANN's Transfer Policy lets the current registrar refuse a transfer within 60 days of registration or of a previous transfer. Country endings such as .ai, .io and .co follow their own registry's rules. Squarespace's help lists a 60-day lock after a domain is registered with it or transferred to it.
Squarespace's help also lists a 60-day lock after a change to the registrant contact details. The transfer code goes to the contact email on the domain, so make sure that address is one you can read before you change anything.
If the domain came free with a Squarespace site plan, Squarespace's help notes the free offer does not carry over to the new provider.
On the generic endings, once a transfer is requested the registrar you are leaving has five calendar days to answer it. If it has not answered by then, the registry approves the transfer by default. Squarespace's help says a transfer away can take up to 15 days in all.
After you pay, your transfer's page in your Just Domain account shows where it is:
If the transfer does not complete, the domain stays with the registrar it is at now, and you are refunded in full.
On Squarespace's side, the domain's DNS settings, nameservers and DNSSEC are frozen while the transfer is pending, and its help says a transfer cannot be canceled once the code is with the new provider; the “New domain transfer request” email above is where it offers a way to reject one.
It reads the public record, tells you whether your DNS can stay where it is, and names what else that record shows in the way before you touch Squarespace.
Check your domainI want to move my domain from Squarespace to Just Domain. 1. Check whether [your domain] can move to Just Domain and tell me what blocks it. Use the Just Domain check_domain_transfer tool if you have it, or send me to justdomain.ai/transfer. 2. Tell me whether Squarespace runs its DNS (nameservers ending in squarespacedns.com or googledomains.com). If it does, help me copy every record from Squarespace's DNS page, including email, before anything changes. 3. Walk me through Squarespace's steps to turn off Domain Lock and request the transfer code. 4. When the check is clear, send me to justdomain.ai/transfer. I paste the code there myself, never into this chat.
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Facts reviewed 2026-10-07
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